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Common queries answered

Frequently asked Questions

Order after finishing the production process would be handled by our partners’ shipping carrier and they are typically delivered within 5 to 8 business days in the US. International orders can take an additional 1 to 2 weeks due to transit time.

If a product is delivered to a customer, whether in electronic or printed format, that is electronically or physically damaged in some way, Goatstee will happily contact the manufacturer to issue a replacement copy of the product after receiving reasonable proof of that damage.
Please contact us via email with a picture of the damaged item and your order number

Changing the address in the My Account section cannot change your shipping address. 

Please contact us by using the button “CONTACT US” further down this page or chat via our Facebook Fanpage.

If you created an account when placing your order, you can track your order in the My Account section

If not, you can click Order Tracking on the Menu bar, enter your order number along with the email address you used to place the order.

Changing the address in the My Account section cannot change your shipping address. 

Please contact us by using the button “CONTACT US” further down this page or chat via our Facebook Fanpage.

We ship all over the world

In some cases, products in the order may be manufactured and shipped by different factories. Therefore, the order may include two packages and may not arrive at the same time.

Need more information about a specific product or want to update your order? Let us know by filling out the form below. Our store will answer all questions as quickly as possible.

Address: 1171 E Alosta Ave #100 Azusa, CA 91702 USA
Phone: +1 833-902-0104

Email: contact@goatstee.com

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